# Create PagerDuty incident

Canonical URL: https://docs.fuse.init.inc/integrations/pagerduty/actions/incidents.create

Create an incident on a service. Requires write. Unsafe because PagerDuty does not guarantee replay idempotency; a duplicate open incident_key is a conflict.

Action ID: `incidents.create`
Provider: PagerDuty (`pagerduty`)
Contract version: 1

## Risk and exposure

- Risk: Write
- Idempotency: Unsafe — Retries may duplicate side effects; callers must coordinate carefully.
- Availability: Default
- Exposure: REST, SDK
- MCP hints: readOnly=false, destructive=false, idempotent=false, openWorld=true

## Required scopes

- `write`

## Input schema fields

- `title`
- `service_id`
- `urgency`
- `incident_key`
- `details`

## Output schema fields

- `id`
- `incident_number`
- `title`
- `status`
- `urgency`
- `html_url`
- `service`
- `service.id`
- `service.summary`
- `service.html_url`
- `service.type`
- `assignments`
- `assignments[]`
- `assignments[].assignee`
- `assignments[].assignee.id`
- `assignments[].assignee.summary`
- `assignments[].assignee.html_url`
- `assignments[].assignee.type`
- `assignments[].at`
- `escalation_policy`
- `escalation_policy.id`
- `escalation_policy.summary`
- `escalation_policy.html_url`
- `escalation_policy.type`
- `created_at`
- `updated_at`
- `resolved_at`

Provider overview: https://docs.fuse.init.inc/integrations/pagerduty
Actions index: https://docs.fuse.init.inc/integrations/pagerduty/actions
Exact canonical JSON contract: https://docs.fuse.init.inc/api/catalog/v1/providers/pagerduty/actions/incidents.create
Deployment-effective discovery: https://api.fuse.init.inc/v1/tenants/%7Btenant_id%7D/providers/pagerduty/actions